Shipping policy
Shipping Policy
Delivery Information
At ZooPlus, we are committed to delivering your pet supplies quickly, reliably, and affordably to all EU countries
Shipping Destinations
We currently ship exclusively to all countries within the European Union (EU).
Delivery Timeframes
All orders are processed will be responded within 24 hours (excluding weekends and public holidays) after payment confirmation.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a unique tracking number.
You can track your parcel in real-time via:
• The tracking link in your confirmation email
• The "Track Order" page on our website
• The carrier's official website (PostNL, DHL, DPD, etc.)